What We Do

Strategic planning through in-depth consultation that addresses public safety and emergency services logistics, planning, resource allocation and other needs.

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Research

We are strong proponent of qualitative and quantitative research, which serves as a basis for improvement in many aspects of service delivery. We will design a research project, collect data, interpret data, present findings and make recommendations for improvements.

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Strategic Planning

We pride ourselves on providing strategic planning for our clients by examining the 7 Elements of Strategic Planning: Mission Statement, Vision Statement, Core Values, SWOT Analysis, Long Term Goals, Yearly Goals, and Action Plans. We also examine organizations with a focus on internal and external stakeholders.

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Logistics Services

We will examine your implementation, flow, and execution of services to best determine any needed modifications. The goal is to ensure and solidify all services are reaching the intended designation, which meets customers’ requirement.

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Education & Professional Development

We have setup infrastructure to deliver educational and training content in a hybrid format or strictly through our established Learning Management System. We utilize current technology to deliver remote education to our clients around the world.

Who We Are

Dr. Hezedean Smith

Dr. Hezedean Smith DM, EFO, CFO, CEMSO, FACPE, PMD

Chief Executive Officer

A versatile, achievement-focused, and growth-oriented emergency services professional with over 32 years of experience. Solid experience at an executive level in public safety and academia.

  • Doctor of Management
  • United States Air Force Veteran
  • Fire Service since 1992
  • State of Florida Paramedic
  • Chief Fire Officer
  • Executive Fire Officer
  • Certified Public Manager
  • Certified Ambulance Compliance Officer
  • Certified Health Care Simulation Educator
  • Certified Occupational Safety Specialist
  • American Heart Association Instructor
  • American College of Paramedic Executives
  • Embry-Riddle Aeronautical University Faculty
  • Columbia Southern University Faculty
  • National EMS Management Association
  • Central Florida Medical Disaster Coalition
  • Black Chief Officers' Committee
  • Institute of Fire Engineers
  • National EMS Educators Association
  • National Fire Protection Agency
  • International Association of Fire Chiefs
  • Florida Fire Chiefs Association
  • Caribbean Association of Fire Chiefs
Dr. Winston Warren

Dr. Winston Warren DHSc., PMD

Senior Advisor

A para-professional, educator and collaborator with over 34 years of experience in public safety, emergency services, and academia combined. Dr. Warren serves as the Academic Chair for the Caribbean Emergency Services Registry.

  • Doctor of Health Science
  • Daytona State College, Full-Time Faculty
  • EMS Professional since 1984
  • EMS Educator since 1995
  • American Heart Association Instructor
  • Caribbean Association of Fire Chiefs
  • National EMS Management Association
  • National EMS Educators Association
Ivan A. Mustafan

Ivan A. Mustafa, EMT/P, MSN, APRN-C, CEMSO, EFO, CFO

Advisor

Chief Mustafa is a 33-year veteran of the Fire Service. He currently serves as a Shift Operations Division Chief with Osceola County Fire Rescue and EMS. He retired in 2015 as the EMS Division Chief for the Seminole County Fire Department. In this capacity, he oversaw all the emergency medical services operations for a 368-person department staffing 18 stations and respond to approximately 30,000 incidents annually. During his tenure, Chief Mustafa successfully achieved accreditation by the Commission on Accreditation of Ambulance Services (CAAS) for Seminole County Fire Department in 2010 and reaccreditation in 2013.

Contributions

Our competencies include medical simulation, research, virtual learning sessions, examination of stakeholder attitudes, cognitive and psychomotor competency assessments for emergency services organizations.

Projects & Related Research

Without validating competencies through assessments, research and other methods, organizations cannot improve the services they provide to the citizens and visitors.

Attitudes of EMS Stakeholders in Barbados

Barbados

The convergent parallel mixed-methods study examined the attitudes of emergency medical services (EMS) stakeholders in the English speaking Caribbean island of Barbados based on the “EMS Agenda for the Future.

Predicting Response to Narcan

Orlando, FL

The adoption of etCO2 and frequency of use in prehospital continues to increase. As the heroin and other narcotics continue to impact the lives of patients, it is important that protocols are updated to ensure the most efficient treatment modalities inclusive of etCO2 readings as a vital sign

Active Shooter/Hostile Environment Preparedness

Orlando, FL

The experiences of every first-responder organization are unique and are often based on geographical region, system design, organizational framework and first-hand experiences. Preparedness for active shooter/hostile environment continues to evolve.

Student performance on PRE4

Orlando, FL

Paramedic program directors struggle with balancing the limited time available to paramedic students in clinical and field learning experiences with accomplishing required objectives and allowing for broad exposure to differing patient types.

Emergency Care at a Music Festival

Orlando, FL

These emergency physicians describe the collaborative efforts of EMS, hospital planners, and festival staff to create a system to safely treat attendees at a large outdoor electronic dance music festival held in a major city.

Data from Fire/EMS Responders' Perspective

Orlando, FL

A study looking into data from the perspective of Fire/EMS Responders' hosted by the National Alliance for Public Safety GIS (NAPSG) Foundation.

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